Shipment information

All orders are processed within 2-3 business days.

You will receive a Shipment Confirmation email once your order has been processed, containing your tracking number if applicable.

Your personnal information are only used for postage.

New Zealand :

Within New Zealand, all items are sent by courier, we want to make sure your order arrives at its destination.

International :

You may have one or two options for the International order, depending where you are ordering from :

International Airmail, which is the regular way, and/or International Courier, which guarantees you a tracking number for your items.



Please note :

Kawakawa Stone is not liable for any products damaged or lost during shipping.

Our team is doing its best to send your items in the best conditions.